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Retail

Pre-trained work agents

Pre-trained retail agents that run omnichannel workflows—inventory, customer, and store systems end-to-end.

Benchmarked on standardized jobs at production businesses across unlike industries—company names omitted, job outcomes published.

Agents execute end-to-end workflows across your systems—not single-step automations or disconnected scripts.

Pre-trained retail agents

Retail JTBD span full operational runs: inventory optimization, customer engagement, and omnichannel fulfillment from signal through completion in store and digital channels.

How EGI delivers retail agents: standardized JTBD define the work, pre-training and benchmarking verify readiness, and agents deploy into production immediately.

How EGI delivers retail

01

Standardized JTBD

Measurable jobs-to-be-done define what success looks like for this function.

Retail data unification

Connect POS systems, e-commerce platforms, inventory databases, customer systems, and omnichannel networks into a unified retail awareness layer.

• Real-time data from all retail channels
• Cross-channel customer reasoning
• Unified view of inventory, sales, and customers

Intelligent retail insights

AI reasons across unified retail data to surface customer insights, inventory optimization opportunities, and omnichannel coordination needs.

• Customer behavior analysis
• Inventory and demand forecasting
• Omnichannel optimization insights
02

Pre-trained & benchmarked

Agents are pre-trained and scored against functional JTBD before deployment.

End-to-end retail workflows

Agents execute customer experience workflows: personalized recommendations, inventory allocation, pricing optimization, and omnichannel coordination.

• Personalized customer interactions
• Inventory allocation optimization
• Dynamic pricing and promotions

Policy-driven retail operations

Agents execute policy-driven workflows: return processing, loyalty programs, inventory policies, and customer service protocols.

• Automated return processing
• Loyalty program management
• Customer service automation
03

Runs from Day 1

Deploy into production workflows immediately—no months of custom tuning.

Just-in-time retail guidance

Retail teams receive intelligent guidance when making decisions: customer interactions, inventory management, pricing decisions, and omnichannel coordination.

• Context-aware customer recommendations
• Real-time inventory guidance
• Intelligent pricing recommendations

Empowered retail excellence

Retail professionals are enabled to deliver exceptional customer experiences with AI-powered insights, inventory analysis, and customer recommendations.

• Customer experience insights
• Inventory optimization analysis
• Retail strategy guidance

Deploy retail agents

Pre-trained retail agents benchmarked on standardized JTBD. See scores before Day 1.